Subject: phillips dreamwear cpap mask headgear
Good morning,
I have received the item in subject. I recently have bought "DreamWear Silicone Nasal Pillow CPAP Mask - Philips (2021 version)" and I have noticed that this replacement headgear is bigger than the one the mask comes with it. I tried to use it but being oversize it doesn´t really fit well. Does the replacement should not be the same size as the original?
Hello Eduardo,
The headgear you purchased is different from the one on the 2021 Version. You will need to remove the ear rest and just use the fabric headgear (this is the old style). The model you would have wanted to get is 1116751 (Philips DreamWear CPAP Mask Headgear with Arms). We are sorry you purchased the wrong item. Feel free to use the new headgear by removing the arms off the frame and looping the Velcro piece through the frame.
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