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CPAPMAN offers free shipping for orders $99+ to all 50 states. Free USPS Ground Advantage shipping applies to residential addresses, US territories, PO Boxes and military post offices (APO/FPO/DPO).
Orders under $99 ship via USPS flat rate shipping for $6.99. Flat rate shipping applies only to the continental 48 states. Shipping options and costs to Hawaii and Alaska can be viewed during checkout.
International shipping is available for all products (excluding ResMed). Exact shipping costs, delivery times and shipping options are displayed during checkout.
Due to varying import regulations, we may be unable to ship to all countries. If your country is not available in our "Estimate Shipping and Tax" drop down under Order Summary, we cannot ship to your country.
We ship to all provinces and territories except Quebec.
Customers are responsible for all import-related expenses such as duties, taxes, brokerage fees etc. We strongly advise customers to contact their local customs office for information on duties, import regulations, and taxes prior to placing an international order.
CPAPMAN is not responsible for delayed or lost packages caused by customs.
Customs may occasionally return packages. If this happens, we'll contact you about resending your order. Please note that you will be responsible for additional shipping fees, including the cost of returning the package to us.
If you decide to cancel your order, we'll process a full refund to your original payment method. However, please note that the original shipping cost, any return shipping fees back to CPAPMAN, and a 15% restocking fee will be deducted from your refund.
Looking to save on international shipping? Consider combining multiple orders into one! While a CPAP machine by itself might cost $50-80 to ship, adding a mask usually only adds a few extra dollars.
Packages shipped to Hawaii, and Alaska may have longer delivery times.
International delivery times will vary based on the destination and shipping method.
FedEx International Economy: 2-5 business days
FedEx International Connect Plus: 2-5 business days
USPS Priority Mail International: 5-15 business days
USPS Flat Rate International: 8-21 business days
We recommend using a courier service (FedEx/UPS) for more reliable international shipping and tracking.
Please note that CPAPMAN cannot guarantee a specific delivery date due to unforeseen logistics or customs delays.
We trust that you've received your order once the carrier confirms delivery.
Still can't find your package? Contact CPAPMAN within 15 days of your order's shipping date and we'll help you track it down. Make sure to have your order number ready for faster assistance.
If your package is returned to CPAPMAN, we'll reach out to you to discuss rescheduling the delivery. Any additional shipping costs, including the return fees to us will apply.
If you'd prefer to cancel your order instead, we'll issue a full refund to your original payment method. However, please note that the original shipping cost, any return shipping fees back to CPAPMAN, and a 15% restocking fee will be deducted from your refund.
Fax: 866-936-3730