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Home > Mask Return Guarantee

30 Day Mask Return Guarantee


Return Your Mask Within 30 Days If You Do Not Like It

Rest peacefully with our 30-Day worry free return for all CPAP masks! Purchasing a mask can be one of the most difficult parts of the buying process. With our 30 day return policy, you can buy any CPAP mask, and if the style, size, or overall comfort are wrong, you can return the OPENED mask for 100% store credit 1 time within 6 months, or you can return any UNOPENED mask for 100% refund. You can use our worry-free program to help you find the best size and style of mask that will maximize the effectiveness of your sleep apnea therapy.

If you are a first-time purchaser trying to find the best mask, please contact our customer service department and our knowledgeable and professional staff will help you make the best selection for your needs. Finding a mask can be the most difficult part of your therapy and we want to make it a positive experience for you! Please be sure to check our size gauge on each mask for an accurate fit.

How To Return Your Mask

Please contact us (email, chat, or call) before you return your mask. Have your invoice number ready and call us at 855-235-7626 or email to sales@cpapman.com.

  • When returning a mask, please insert ALL cushions, headgear, accessories and any other items included in the original mask package
  • Shipping charges are not refundable, and you are responsible for shipping your return back to us
  • Return your item within 30 days of purchase
  • Opened masks will be given an 100% store credit
  • 1 time only within a 6-month period
  • Unopened masks will be given a full refund


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