Our O2 Rental Features
Low Cost
Lower cost, the same quality!
Free Round Trip Shipping
We offer free round trip shipping on all Oxygen Concentrator rental orders. This means we will cover the shipping costs for both delivery and return of the rental machine.
Full Tech Support
Got a question? Full technical support regarding your rental via online chat, or simply give us a call. Contact us
Hassle-free Renting
No deposit required. Monthly rental charge will be billed to your credit card.
Fully Sanitized & New Parts
The rental machines are all fully sanitized. Whole new replacement filters, nasal cannula, and supplies will be provided by us.
Low Mileage
All our rental products are not older than 2 years. We are committed to give you a fresh product to ensure machine quality.
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FAQ
Everything You Need to Know About Your Rental Oxygen Concentrator
What is the minimum rental period for Oxygen Concentrators?
One month.
How do you clean the O2 machines?
Returned oxygen concentrators undergo a thorough inspection, resetting, and cleaning process, including filter replacement and disposal of returned cannulas. Machines are also sanitized and left untouched for at least seven days before being shipped to the next customer.
Do O2 machines come with nasal cannulas and oxygen supply tubing?
Yes, one 15ft nasal cannula oxygen supply tubing will come with your rental O2 machine. You can purchase more from here.
All About Payments, Purchasing, Insurance, and Availability
Do you charge insurance?
We only accept credit cards for our rental program. We recommend checking with your insurance provider regarding reimbursement.
Do you take debit cards or FSA/HSA cards for rental orders?
No. Currently we only take credit cards as the payment method for rental orders.
Is this program available to international customers?
No, currently we only allow orders from the U.S. (excluding US Territories).
How do you charge me for the following months?
CPAPMAN charges the credit card on file every month from the initial order date. If the credit card has expired, please contact us promptly to update your information.
Why can't I find the PayPal Checkout for Rental?
Our monthly charge system only supports credit cards at this moment.
What if I want to buy the machine after a few months of rental?
If you are interesting in buying out your rental machine, please contact our customer service team. The monthly rental fees you have paid can be applied towards the purchase of the machine, up to a maximum of half of the current machine retail price. For more details on the buy-out process, please don't hesitate to contact us.
Why do you need to place a payment hold?
The payment hold serves as a security deposit for the rental machine, in case of any damages or non-return of the equipment. Once the rental period is over and the machine is returned in good condition, the hold is released.
Do I have to pay for the payment hold amount?
No. The hold is "pending" on your bank statement but doesn't require payment. You only pay the rental fee, and we renew the hold and charge the monthly fee until the machine is returned.
Everything You Need to Know About Machine Issues
What if the O2 machine is broken due to manufacturer defects?
Don't worry, we will replace it for you!
What if I break or lose the machine?
You will be charged up to 80% of the new machine price, as per CPAPMAN's policy.
What if I lose the machine parts that need to be returned?
In accordance with CPAPMAN's rental policy, if any parts that need to be returned are lost, the renter will be charged the price of the part as listed on the website. Please note that there is a fee of $20.00 for misplaced machine manuals.
Have more questions regarding our rental program? Contact us now.
Rental Policy
Prescription Required
Prescription Required
To rent a oxygen concentrator, a prescription is required. If you have not had a sleep study, you can purchase a home sleep test from us. If you have previously purchased a machine from CPAPMAN.com, we may already have your prescription on file. Otherwise, you can fax a copy to us at 1-866-936-3730 or email it to us at sales@cpapman.com. We must have a copy of your prescription before we can ship your rental. We can also contact your physician directly if needed.
Rental Period
Rental Period
Please note that our minimum rental period is 1 month and is rounded up to the nearest month. For example, if you keep the machine for 2 months and 14 days, you will be charged for 3 months. The rental period is calculated from the order date until the return drop-off date. Please be aware that we do not offer refunds for charged monthly costs.
We have included a 10-day grace period to account for transit time before charging the next month's rental fee.
Shipping Address
Shipping Address
To ensure the security of our rental machines, we only ship to credit card billing addresses. Shipping is available to the contiguous 48 states, and we offer free return shipping for these areas via USPS Flat Rate or UPS Ground. However, we regret that we are unable to ship to US Territories at this time.
What If the Machine Is Damaged When It Is Returned?
What If the Machine Is Damaged When It Is Returned?
The machine must be returned without any defects. We strongly recommend you take pictures of any marks or defects you spot when you first receive the machine and send them to us for our records. CPAPMAN will charge up to 80% of the price of a new machine for rental machines that are lost or returned damaged. CPAPMAN reserves the right of final interpretation/determination of the machine’s condition.
No Deposit Required But... Payment Hold
No Deposit Required But... Payment Hold
How does it work?
Upon placing an order, we charge the machine rental fee and place a payment hold on your credit card. The hold amount ranges from $499 - $1,499, depending on the machine chosen. The hold will appear as “pending” on your bank statement but will not require payment, and you will only be charged the monthly rental fee. We renew the hold and charge the monthly fee each month until the machine is returned. The hold is released after we receive the machine.
About your credit card:
Customers are required to provide a credit card under their name with a matching billing/shipping address. The credit card must have an expiration date of at least 3 months away. Customers are advised to contact us promptly for an update if their card is about to expire. Debit cards, PayPal, and FSA/HSA cards are not accepted as payment methods for rental orders.
When placing your order, make sure your credit card has enough credit to cover both the monthly rental fee and payment hold amount. If there is not enough credit, your order may be delayed or canceled. If the monthly rental charge is declined, we will reach out to you to address the issue. If we cannot resolve it, the payment hold will be converted to an actual charge.
When placing your order, make sure your credit card has enough credit to cover both the monthly rental fee and payment hold amount. If there is not enough credit, your order may be delayed or canceled. If the monthly rental charge is declined, we will reach out to you to address the issue. If we cannot resolve it, the payment hold will be converted to an actual charge.
